FAQ

Q. – Is your website safe for online credit card payments?
A. – Yes. All credit card transactions go through Paypal, the faster, safer way to pay online and you don’t require a Paypal account to do so.

Q. – Can I place my order over the phone or by mail?
A. – Yes. Contact us to order by phone or print out your order at the payment stage and post it along with cheques/money orders to:

Optimo Designs
93 Montague St, South Melbourne
Ph 03 9686 7766
During Business Hours – Mon-Fri 9am- 5pm.

Once funds have cleared your order will be shipped.

Q. – How much will it cost to ship an order to my country/city/town/suburb?
A. – Click here for shipping rates.

Q. – If I place an order today, when am I likely to receive it?
A. – Click here for shipping times.

Q. – Do you offer credit accounts?
A. – Yes for large corporate orders please contact us to arrange.

If you can’t find the answer above, click here to contact us.