Collection of Personal Information
When you use and order from Wallcandy.com.au, we ask for your personal or company’s details. Once you register and sign in to our services, you are not anonymous to us. Wallcandy.com.au uses the information provided to enhance your online user experience such to contact you about our specials and new products.
The following are information that we may collect from you:
- Contact information
- Billing information
The Personal Information requested by us may be mandatory or voluntary, subject to the activity. In the event you do not provide us the mandatory Personal Information for a particular activity, we may be unable to engage you in such activity.
Purpose of Personal Information
We collect your Personal Information to enhance your online user experience by recording and facilitating your participation in the activities. We may use your Personal Information for the following purposes:
- Process the financial transaction
- Inform you about our latest activities
- Administer your account
- Conduct research and analysis
- Send you requested product or service information
- Respond to customer service request
- Administer contests you entered, and notify you if you have won
- Respond to your questions and concerns
- Improve on website and marketing efforts
Cookies and Other Tracking Technologies
By using Wallcandy.com.au, you understand that all information collected from your registration will be collected indefinitely; and may be stored and used in jurisdiction whose privacy laws may be different and less protective than those of your home jurisdiction.
When you visit Wallcandy.com.au, we place a small text file called a cookie in your computer hard disk. This file allows us to provide you with more conveniences to enhance your online user experience. Most browsers allow you to reject cookies; but if you do so, certain webpages may not display properly.
Wallcandy.com.au will not send you unsolicited emails except for site wide announcements, or specific notifications that are delivered directly to you. You may also choose to receive or not to receive monthly newsletters during your initial registration or by updating your contact preferences in your Personal Information page at any time after registration.
Disclosure to Third Parties
We will not share your Personal Information to third parties that are not related to us.
We may provide limited Personal Information to third parties that are appointed by us to assist us with our business activities such as shipping your order or offering customer service. These third parties are only authorized to use your Personal Information as necessary to provide the relevant services to us.
Wallcandy.com.au will never sell your Personal Information to any third party. Wallcandy.com.au reserves the right to disclose your Personal Information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.
Retention Personal Information
We will maintain your Personal Information as long as it may be required by us to provide you our services and/or as necessary to comply with our legal obligations and to resolves any disputes.
Protection of Personal Information
The security of your Personal Information is important to us. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once received. No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any question about the security on Wallcandy.com.au, you can contact us.
We do provide interactive services by creating a platform in which you or third parties may interact with us by posting contents, messages, comments or any other items on these platforms. If you use our interactive services, do be mindful that any information you post to a public platform is available to be accessed by all persons accessing the same.
If you have any queries/complaints in respect of your Personal Information, kindly contact us in writing or via e-mail at the address below:
93 Montague St, South Melbourne
Ph 03 9686 7766
During Business Hours – Mon-Fri 9am- 5pm.